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# FAQ: How to Update Payment Gateways

To use third-party subscription apps like Joy Subscriptions, your store must be using one of the following payment gateways: **Shopify Payments, PayPal Express, Authorize.net, Stripe,** or **Adyen on Shopify**. If your store does not use one of these payment gateways, your customers won’t be able to purchase subscriptions.

To update your payment gateways, follow these steps:

**Step 1: Open the Joy Subscriptions Dashboard**

**Step 2: Click the Warning Banner**:

If your payment gateway is not supported, you will see a warning banner at the top of the Joy Subscriptions dashboard. Click on the banner and select **"Update Payment Gateways"**.

![](https://docs.avada.io/~gitbook/image?url=https%3A%2F%2F3187547448-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252F787e7bihi5DEAqHqyely%252Fuploads%252FBODulIO2gBw1KL180NdA%252Fimage.png%3Falt%3Dmedia%26token%3D05a2daca-9d8f-4d0a-9dc8-c41bb035507a&width=768&dpr=4&quality=100&sign=25f0ebd5&sv=1)

**Step 3: Navigate to Shopify Payment Settings**: You will be redirected to the payment settings in your Shopify admin.

**Step 4: Update Payment Gateways**:

* In the payment settings, configure your store’s payment gateway to ensure it is one of the supported options: **Shopify Payments, PayPal Express, Authorize.net, Stripe,** or **Adyen on Shopify**.
    
* Make sure all payment information is correctly entered and up to date.

**Step 5: Save Changes**: After updating the payment gateway settings, save your changes.

**Step 6: Return to Joy Subscriptions**

**Step 7: Refresh Status**: Click **"Refresh Status"** on the warning banner to check if the payment gateway update was successful. If the update is successful, the warning banner should disappear.

![](https://docs.avada.io/~gitbook/image?url=https%3A%2F%2F3187547448-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252F787e7bihi5DEAqHqyely%252Fuploads%252FfyaeYp7zmKYgQPbAQBjB%252Fimage.png%3Falt%3Dmedia%26token%3D186aa42e-d0f9-401a-887e-f4bbebb8895c&width=768&dpr=4&quality=100&sign=fe194d7a&sv=1)

By ensuring your store is using a supported payment gateway, you enable your customers to purchase subscriptions without any issues.

#Joy-Subscription#