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> Use this file to discover available pages before exploring further.
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# How to add Yes/No Split to Automation Campaign?

**Yes/No Split** is a powerful function of AVADA. It allows you to personalize and improve customer experiences based on their shopping behaviors and segment filters.

### 1 Add split for campaign

##### 1.1 For the new campaign

**Step 1**: Go to **"App > Automation > Create campaign"**
**Step 2**: Choose your campaign type at **SELECT YOUR EVENT TYPE, SELECT YOUR EVENT, SELECT YOUR PRESET** > **Save and Next**
**Step 3**: Drag and Drop the **Split** to the workflow

![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/split_1x91gi6.gif)

**Step 4**: Add items to the 2 split flows ( Emails, Wait Times, etc.)

![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/pasted-image-0-18_h7p193.png)

**Step 5**: Edit Split

![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/pasted-image-0-19_15sy9d8.png)

-   **Flow Name:** Set a name for your Split
-   Click **Add condition** and **Add segment** to add condition to your Yes/No Split

Similar to the whole campaigns, you can see guide to:
-- Select **Additional Filters**: https://avada.crisp.help/en/article/how-to-select-additional-filters-for-your-automation-workflow-1m15x31/

-- Select **Segment Filters**: https://avada.crisp.help/en/article/how-to-create-segments-on-contact-list-1skh6tl/

After **Edit Split**, click **Save**

![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/pasted-image-0-20_1bifysp.png)

**Note**: If you want to delete any path of Yes/No Split, please click on the button **Delete** > Select the path you want to delete. You can delete both paths at the same time


![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/obfslhc_1tpa6py.png)

**Step 6**: Click **Save** and continue to complete the campaign information


##### 1.2 For the old campaign

**Step 1**: Go to **App> Messages> Automation**
**Step 2**: Select a campaign > open **Workflow** tab
**Step 3**: Drag **Split** into the workflow and add the split conditions
**Step 4**: Save

### 2. How split works
 
For example, adding split with the following conditions to campaign ACE:

![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/pasted-image-0-21_16117v2.png)

-   If an abandoned cart contact satisfies the following conditions: **Cart Shipping Address = Vietnam** and added by the contact in the contact list of the segment **Contact from avada**, it will go to the **Yes branch** of Split. This means that those contacts will get the **Remind Email 2** after **2 hours**.
-   If an abandoned cart contact does not meet the following conditions: **Cart Shipping Address = Vietnam** or not added by the contact in the contact list of the **Contact from avada** segment, it will go to **branch No**. This means that those contacts will get the **Final Notice** email after **1 day.