> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.avada.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to configure Elastic Email SMTP?

In this article, you will be guided on how to configure Elastic Email SMTP to send email from our app through Elastic Email service.

## Step 1: Register Elastic Email account/Login to your current account

Firstly, if you do not have an Elastic Email API account, please register an account on this page.

Signup today and 50% discount on all purchases.

![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/anh-1_n1g6fl.png)

It is very fast to register an Elastic Email account, after signing up, you will see your dashboard like this:

![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/anh-2_si7cv4.png)

## Step 2: Add & Verify a domain

## Step 3: Create SMTP Credentials

- Then, click to your account name at the top right, choose "My Account"

- Choose "Settings > SMTP > Consent"

![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/anh-3_1pakmtv.png)

After consent with the term and conditions, you will see this screen. Click "Create SMTP Credential"

![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/anh-4_15l1z9m.png)

Or click Add additional Credential if you have created credential before:

![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/anh-5_9yly8j.png)
![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/anh-6_5u42l2.png)

- Then click "Create", you will have Credentials information like below:

![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/anh-7_j2tgwh.png)

## Step 4: Complete SMTP information into app configurations

- Now, come back to AVADA Email Marketing and paste the information into SMTP Settings:\
- Choose "Load settings" to select Elastic Email provider.

![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/anh-8_rjr7dh.png)

![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/anh-9_1in0vuv.png)

- Enter information you get from Elastic Email then click Verify Config

![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/anh-10_nhhifw.png)

Enter sender and recipient address and click Verify now

![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/anh-11_9giz0y.png)

If you enter the right information, a success message will be shown like this:

![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/anh-12_kc1bem.png)

Great! Now you can create your campaigns and start sending emails!

**Important notes:**

-   Only use verified senders from SMTP server to send emails, otherwise, your email will go to spam box.
-   Using SMTP will not count statistic such as Open, Bounces or Spam report.