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# How to configure your Outlook/Hotmail SMTP?

### Step 1: Create a new or login your Outlook/Hotmail account

Go to https://outlook.live.com/owa/ to sign up a new account or sign in your new account. It’s really quick and requires no need to switch tabs

### Step 2: Set up your Outlook/Hotmail account

* After creating the new account (or signing in a registered one you had already), click the Setting icon > View all Outlook settings

![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_6gyxdz.png)

* Go to Mail > Sync email > Choose "Yes" for the POP option and take note of the SMTP credentials

![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_1g8hczq.png)

### Step 3: Go to App > Settings > Email > Enable Custom SMTP

![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_14ug8ax.png)

### Step 4: Enter your Outlook/Hotmail SMTP information
* Host: smtp.office365.com
* Port: 587
* Authentication: Login
* Your Outlook/Hotmail account and password

![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_16h0lwy.png)

### Step 5: Click Verify Config button, then enter sender and recipient address and click Verify now

![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_1ig4g26.png)

If you enter correct information, a success message will be shown like this:

![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_68nmxc.png)

**Congrats!** Now you can create your campaigns and start sending emails!

**Important notes:**

- Only use verified senders from SMTP server to send emails, otherwise, your email will go to spam box.
- Using SMTP will not count statistic such as Open, Bounces or Spam report.
