> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.avada.io/sitemap.xml
> Use this file to discover available pages before exploring further.
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# How to create Page View Reminder workflow?

You want to send a remind email when your customers view a specific page without doing any actions that you expect.
For example, you have a Sales Off Collection page, and customers view it without buying anything, then this workflow is for you.

Turn on Tracking store

To be able to use **Page View** automation workflow you first need to enable the **Tracking Store** feature for the app.
See guide to turn Tracking Tool [here.](https://help.avada.io/help/tracking-activities/)

Set up View Page workflow

**View Page** Automation workflow allows you to automatically send emails when customers view specific page without doing further activities such as add to cart, checkout...there are many condition you can set up here.

 1. Create View page workflow with template

**Step 1: Select Event**

- From the **Automation** page click **New workflow** button
- At **Event Type** select **View Page** then select workflow template **View page Reminder**

![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/1_aqpzba.png)

**Step 2: Edit workflow**

- Click on the item and condition you want to edit and customize it in the respective right tab of each item
- Click **Start event** to be able to add and customize the conditions of the page URL and customer

![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/2_a4uzuw.png)

![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/3_1k4l9xq.png)

-   Click **Next** button to continue after editing the workflow

![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/4_c5tdf9.png)

**Step 3: Ready**

- Enter a name and add a description or tag for the workflow
- Click **Launch** button and select **Go live** or **Keep as draft** to finish

![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/5_y0ecls.png)

2. Blank template

**Step 1: Select Event**

- From the **Automation** page click **New workflow** button
- Here select **Blank** will display popup to select event and you need to select **View page** and then click **Next** button to continue

![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/6_3pcbwd.png)

![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/7_9w8oyd.png)

**Step 2: Edit workflow**

- Click **Start event** to be able to add and customize product and customer conditions

![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/8_1lie34b.png)

![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/9_m03ca2.png)

-   Add items and workflow by drag and drop at **Workflow items**
-   Once added, you can edit items by clicking on the item and editing it in the tab on the right side of the screen

![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/10_aw0ro1.png)

-   Click **Next** button to continue after editing the workflow

![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/11_104cdrn.png)

**Step 3: Ready**

- Enter a name and add a description or tag for the workflow
- Click **Launch** button and select **Go live** or **Keep as draft** to finish

![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/12_1tddhn0.png)