> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.avada.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to import contacts from Klaviyo to AVADA


If you are migrating from another email marketing platform to AVADA, importing contacts  is one of the important steps that should be done along the way. 

In this article, we will guide you on how to bring over your contacts from Klaviyo to AVADA Email Marketing Automation


### 1. Step 1 : Create  Private API Keys at  Klaviyo
 
* Login to your account at Klaviyo and select Account 

![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/agcso32_1k6wf9e.png)

*  Navigate to **Setttings > API Keys**

![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/cvlo94x_thx0dv.png)

*  Click on **Create Private Key** and coply the newly created key

![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/1lt5cyz_1cb071d.png)

### 2. Step 2: Connect to Klaviyo

* Login to your account at AVADA Email Marketing > Integration > Klaviyo


![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_ckm0oo.png)


![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_1hx3l0m.png)

* Enter Private API Key  and then Connect to Klaviyo

![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_molf71.png)


![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_3zgin8.png)

### 3. Step 3:  Settings and sync contacts

* **Sync all Klaviyo lists** : Please enable this function if you want to import all contact from Klaviyo. When it is disabled, you can choose to sync one or more contact lists from Klaviyo to AVADA


![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_oe0crx.png)

*  Enable **Tag all synced contacts with Klaviyo** : Once this function is active, all imported contacts will be tagged with "Klaviyo" automatically. Thanks to this option, you can filter and segment Klaviyo contacts with ease

![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/5_wt5jm0.png)

* Select  Sync contacts > Confirm >  See all contacts and you will be directed to Audience page


![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_ynflv4.png)


![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_drd69y.png)


![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_1s6c5sf.png)

* You can check import activity status via Activities tab at the top right 
![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/9_q84ez8.png)

* To help you keep track of contact synchronization activites,  we retrieve the Sync History with Date (the sync date), **No. of contact** (number of contacts) and **No. of list** (contact list)


![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_spj4oe.png)

### Step 4 Re-sync contacts to AVADA Email Marketing

* **If this is the second time you import contacts from Klaviyo to AVADA, please use Re-sync option**. Please hit Re-sync contacts  button > Confirm >  See all contacts and you will be directed to Audience page  once the importing process finishes


![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_ojqray.png)


![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_1nt9i2m.png)
![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/sskq0nk_ebxv32.png)

* If you want to stop connection to Klaviyo, please hit **Disconnect** > **Confirm**


![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_12c5x92.png)


![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_1phqgfq.png)

Please contact us via Livechat if you encounter any difficulty when importing contacts from Klaviyo to AVADA Email Marketing