> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.avada.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to import contacts from Omnisend to AVADA?

If you are migrating from another email marketing platform to AVADA, importing contacts  is one of the important steps that should be done along the way. 
In this article, we will guide you on how to bring over your contacts from Omnisend  to AVADA Email Marketing Automation

### Step 1:  Get API Key from Omnisend

* Login to your **Omnisend account** and choose **Store settings**

![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/mazdd6o_1oy5j0k.png)

* Select **myAccount.main.apiKeys > Create API KEY > copy key**
![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/2_miq8en.png)

![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/3_a18t97.png)

### Step 2: Connect to Omnisend

* Login to your AVADA Email Marketing app > Integration > Omnisend


![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_ckm0oo.png)


![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_1wfqnd6.png)

* Paste the copied key in the step 1 and choose to **Connect to Omnisend**


![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_a4f3k1.png)


![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_l28f15.png)

### Step 3: Setting and sync

* Enable **Sync all Omnisend tags** to import  contacts with all existing tags in Omnisend

* Enable **Tag all sync contact with Omnisend** to add **Omnisend** tag to all the imported contacts


![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_awuacx.png)

* Hit **Sync contacts** button (Re-sync contacts) > **Confirm** >  See all contact to go Audience page.

![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_69xuta.png)

![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/9_f507xh.png)

![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/10_19l24go.png)

* You can see the import process status at **Activities tab**


![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_14ru2gu.png)

* To help you keep track of contact synchronization activities,  we retrieve the Sync History with ** Date** (the sync date) and **No. of contact** (number of contacts) 


![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_1o4zkqd.png)

### Step 4: Re-sync contacts to AVADA Email Marketing

* **If this is the second time you import contacts from Omnisend to AVADA, please use Re- sync option**. Please press Re-sync contacts button  > Confirm > See all contacts  and you will be directed to Audience page  once the importing process finishes


![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_mffc1x.png)

![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_8plp2w.png)

![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_1monnnn.png)

*  If you want to stop connection to Omnisend, please hit **Disconnect** > **Confirm**


![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_19iokbr.png)


![![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/8qytfbw_afl9v5.png)

](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_fpycuu.png)

Please contact us via Livechat if you encounter any difficulty when importing contacts from Omnisend to AVADA Email Marketing