> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://help.avada.io/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # Integrate with Ali Reviews **AVADA Marketing Automation now is integrated with [Ali Reviews](https://apps.shopify.com/ali-reviews?utm_source=partner&utm_medium=referral&utm_campaign=avada-integration), which allow you to:** **- Insert reviews automatically in your marketing emails (campaigns or automation)** **- Send Review requests and Follow-up emails after someone submit review on your store** ## 1. How to connect with Ali Reviews ### Step 1: Open the integration page From AVADA App Dashboard > Click to your account > Select **Integration** ![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_1iehzct.png) ### Step 2: Select CATEGORY = **Product Reviews** > Select **Ali Reviews** ![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_ddgeii.png) App will automatically check and connect with Ali Reviews if you have Ali Reviews and AVADA app installed in the same store ![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_om8dlh.png) ## 2. Show Ali Reviews' reviews in Testimonial blocks Before editing review blocks, make sure AVADA is connected to Ali Reviews app ### Step 1: Create Automation workflows or Newsletters Campaigns - [Automation guide](https://help.avada.io/en/category/automation-155m3o7/) - [Newsletters guide](https://help.avada.io/en/category/campaigns-6ll7ch/) ### Step 2: Drop Testimonial blocks to email content In the email editor page, search for OTHER MODULE from left menu > Drag and drop TESTIMONIAL 1 or TESTIMONIAL 7 to email ![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_17cyf5e.png) ### Step 3: Edit content for 2 blocks #### TESTIMONIAL 7: - Click this icon below to select and import the review into the block. ![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_1ngkpk4.png) - Select **Get review from Ali Reviews** to display the corresponding review list in Ali Reviews. Then click the icon **Arrow** at the right of each review to insert the review into the email block. Please note that it does not pull hidden reviews. ![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_11mvv9n.png) - After selected, the content of the review will be automatically inserted into the block ![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_1r738qf.png) - Click button **Edit** to edit review content: ![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_fwutwq.png) **TESTIMONIAL 1:** - Click **Get rating from Ali Reviews** to load rating information from Ali Reviews app ![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_2aln61.png) - After selecting review app, review data will be automatically pulled and inserted into the block. You will not be able to edit Review Star and Review Content. The Review Count and Average rating are based on the review list only, not including the hidden reviews. - Click the icon below to select and import the view into the block ![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_1xh2zrr.png) - Select **Get review from Ali Reviews** to display the corresponding list of reviews in Ali Reviews. Then click the icon to insert the review into the block. Note that the review does not include hidden reviews ![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_1h3vsd.png) After selecting the review information will be automatically inserted into the block ![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_510lx7.png) You can click the edit icon and edit the content of the review: ![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_1t8z0nf.png) ## 3. Create Automation workflows in AVADA integrated with Ali Reviews AVADA support sending: - Review request automation - Follow-up after customer left reviews ### Step 1: Select Ali Reviews Integration from Automation From App dashboard > Automation > New workflow ![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_1d4qea8.png) Check EVENT TYPE = Ali Reviews ![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_4bm3sx.png) Select workflow preset: ![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_d306sl.png) Preview workflow preset > Click **Next** ![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_1fld2c0.png) ### Step 2: Edit workflow Please see detailed guide for the following components: - [Edit email](https://help.avada.io/en/article/how-to-edit-an-email-in-automation-workflow-18f1xm9/) - [SMS](https://help.avada.io/en/article/how-to-send-sms-automation-in-avada-aut1r8/) - [Wait time/Certain Time](https://help.avada.io/en/article/how-to-configure-wait-timecertain-time-on-an-automation-workflow-ake7ry/) - [Yes/No Split](https://help.avada.io/en/article/how-to-add-yesno-split-to-automation-campaign-tyath3/) - [Multiple Splits](https://help.avada.io/en/article/how-to-add-multiple-splits-to-avada-automation-workflow-wf3c4g/) - [A/B testing](https://help.avada.io/en/article/how-to-set-up-ab-testing-split-in-automation-workflows-w2ttax/) - [Exit](https://help.avada.io/en/article/how-to-use-exit-event-in-automation-workflows-nmr40a/) - [Update contact atributes](https://help.avada.io/en/article/how-to-add-update-customer-data-into-automation-workflow-1jrbs06/) You can edit each component inside your workflow. For example, when I click to the email > it shows the right column to edit email ![](https://i.imgur.com/oUVk3t9.png) ### Step 3: Complete the workflow Click **Next** > Complete the information > Click **Launch** ![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_17cc92r.png) Click **Go live now** to activate the workflow ![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_g2qj7i.png) ## 4. How the Ali Reviews automation workflow work? ### How workflow run? - Let take an example, with the workflow set up as below: ![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_1ldevc5.png) -> Automation will trigger and automatically send an email when a customer submits a review that meets both the rating conditions of 5 and the review has a photo attached. Go to the Automation's Activities tab to view the log ![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_6u3z1q.png) ### How the Review Blocks work? - Add PRODUCT REVIEWS: Go to email editor page > Search for DYNAMIC > Drag and drop PRODUCT REVIEWS block to email ![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_utrps2.png) - Edit block in **Content** and **Style** tab ![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_an56tx.png) + The photo in the block will default to get the image from the customer's reviews, if the review does not have an image, it will take the picture of the product as default + Check **Hide review image** to hide the image in the block ![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_fbda0u.png)