Email Sending

Does Abandoned Cart Automation generated by AVADA Email Marketing override the Shopify default emails?

Question: 

Does Abandoned Cart Automation generated by AVADA Email Marketing override the Shopify Abandoned Cart Emails?
Should I stop the Shopify default functionality?

Answer: 

The Abandoned Cart Automation generated by AVADA Email Marketing DOES NOT override the Shopify default function.

It would be best if you stopped the Shopify default function to prevent duplicate sending.

To turn off the Shopify default abandoned cart email function:

1. Go to your Shopify Admin and go to Settings

2. Click on Checkout and scroll down to find the Abandoned Checkouts options

3. Uncheck the checkbox next to Automatically send abandoned checkout emails

4. Hit the Save button to save the changes

Does Order Confirmation Emails generated by AVADA Email Marketing replace the Shopify default emails?

Question:

If I set up an Order Confirmation Email Automation with AVADA Email Marketing, will it replace the Shopify default Order Confirmation Emails?
Are there any settings if I want to enable this replacement?

Answer: 

The Order Confirmation Emails generated by AVADA Email Marketing DOES NOT replace the Shopify Order Confirmation.

From our knowledge, no third-party apps can disable nor replace the default Order Confirmation of Shopify.

However, the Order Confirmation Email created using our app is pretty different from Shopify.

You can easily customize the email with many extra blocks, for example, a coupon code for the next purchase or cross-sell products.

You can quickly change the color to fit your shop theme or edit the content to make it more interesting.

 

On the other hand, the Shopify default order confirmation email is relatively simple, and it requires coding skills to edit this email’s content.