Do you want to add an SMS sender name that presents your company name?
It depends on the countries of your sender and countries of SMS receivers to decide whether it is supported to show custom sender ID or not.
If your country is not supported, or the receiver country is not supported, then sender's name will be AVADA default phone number.

The table below will help you check whether you can set custom sender or not with your country.
Contact AVADA Livechat in-app if you have any trouble setting up your SMS!

COUNTRY | ALPHANUMERIC SENDER ID SUPPORTED? |
Afghanistan | Yes |
Albania | Yes |
Algeria | Yes |
American Samoa | No |
Andorra | Yes |
Angola | Yes |
Anguilla | Yes |
Antigua & Barbuda | Yes |
Argentina | No |
Armenia | Yes -- Pre-Registration Required |
Aruba | Yes |
Australia | Yes |
Austria | Yes |
Azerbaijan | Yes |
Bahamas | No |
Bahrain | Yes |
Bangladesh | Yes  |
Barbados | Yes |
Belarus | Yes only for non Belarus based companies -- Pre-Registration Required* |
Belgium | No |
Belize | Yes |
Benin | Yes |
Bermuda | Yes |
Bhutan | Yes |
Bolivia | Yes |
Bosnia and Herzegovina | Yes |
Botswana | Yes |
Brazil | No |
Brunei | Yes |
Bulgaria | Yes |
Burkina Faso | Yes |
Burundi | Yes |
Cambodia | Yes |
Cameroon | Yes |
Canada | No |
Cape Verde | Yes |
Cayman Islands (UK) | No |
Central African Republic | Yes |
Chad | Yes -- Pre-Registration Required |
Chile | No |
China** | No |
Colombia | No |
Comoros | Yes |
Congo (Republic of the Congo) | No |
Congo (Democratic Republic of the Congo) | Yes |
Cook Islands | Yes |
Costa Rica | No |
Croatia | Yes |
Cuba | Yes -- Pre-Registration Required |
Cyprus | Yes |
Czech Republic | Yes -- Pre-Registration Required† |
Denmark | Yes |
Djibouti | Yes |
Dominica | Yes |
Dominican Republic | No |
Ecuador | No |
Egypt | Yes -- Pre-Registration Required |
El Salvador | No |
Equatorial Guinea | Yes |
Estonia | Yes |
Ethiopia | Yes |
Falkland Islands | Yes |
Faroe Islands | Yes |
Fiji | Yes |
Finland | Yes |
France | Yes |
French Guiana | No |
French Polynesia | Yes |
Gabon | Yes |
Gambia | Yes |
Georgia | Yes |
Germany | Yes |
Ghana | Yes |
Gibraltar | Yes |
Greece | Yes |
Greenland | Yes |
Grenada | Yes |
Guadeloupe & Martinique | Yes |
Guam | No |
Guatemala | No |
Guernsey | Yes |
Guinea | Yes |
Guinea-Bissau | Yes |
Guyana | Yes |
Haiti | Yes |
Honduras | Yes |
Hong Kong | Yes |
Hungary | No |
Iceland | Yes |
India | No |
Indonesia | Yes -- Pre-Registration Required |
Iran | Yes -- Pre-Registration Required |
Iraq | Yes |
Ireland | Yes |
Isle of Man | Yes |
Israel | Yes -- Pre-Registration Required for companies based in Israel
Italy | Yes |
Ivory Coast (Côte d'Ivoire) | Yes -- Pre-Registration Required for companies based in Ivory Coast (Not required if company is not based in Ivory Coast)
Jamaica | Yes |
Japan | Yes |
Jersey | Yes |
Jordan | Yes -- Pre-Registration Required |
Kazakhstan | Yes -- Pre-Registration Required†† |
Kenya | Yes -- Pre-Registration Required††† |
Kuwait | Yes -- Pre-Registration Required |
Kyrgyzstan | No |
Laos (Lao People's Democratic Republic) | Yes |
Latvia | Yes |
Lebanon | Yes -- Pre-Registration Required for companies based in Lebanon (Not required if company is not based in Lebanon)
Lesotho | Yes |
Liberia | Yes |
Libya | Yes |
Liechtenstein | Yes |
Lithuania | Yes |
Luxembourg | Yes |
Macau (PRC) | Yes |
Macedonia | Yes |
Madagascar | Yes |
Malawi | Yes -- Pre-Registration Required |
Malaysia | No |
Maldives | Yes |
Mali | Yes |
Malta | Yes |
Martinique | Yes |
Mauritania | Yes |
Mauritius | Yes |
Mayotte | Yes |
Mexico | Yes -- Pre-Registration Required |
Moldova | Yes |
Monaco | No |
Mongolia | Yes |
Montenegro | Yes |
Montserrat | Yes |
Morocco | Yes -- Pre-Registration Required |
Mozambique | Yes |
Myanmar | Yes |
Namibia | Yes |
Nauru | No |
Nepal | Yes -- Pre-Registration Required |
Netherlands | Yes |
Netherlands Antilles | Yes |
New Caledonia | Yes |
New Zealand | No |
Nicaragua | No |
Niger | Yes |
Nigeria | Yes -- Pre-Registration Required for companies based in Nigeria (Not required if company is not based in Nigeria)
Norway | Yes |
Oman | Yes -- Pre-Registration Required |
Pakistan | Yes -- Pre-Registration Required for companies based in Pakistan (Not required if company is not based in Pakistan)
Palestine | Yes -- Pre-Registration Required |
Panama | No |
Papua New Guinea | Yes |
Paraguay | Yes |
Peru | No |
Philippines | Yes -- Pre-Registration Required |
Poland | Yes |
Portugal | Yes |
Puerto Rico | No |
Qatar | Yes -- Pre-Registration Required |
Réunion | Yes |
Romania | Yes |
Russia | Yes -- Pre-Registration Required †††† |
Rwanda | Yes |
Samoa | Yes |
San Marino | Yes |
Sao Tome and Principe | Yes |
Saudi Arabia | Yes -- Pre-Registration Required for non-Saudi Arabia-based companies - Pre-registration not supported for KSA-based companies
Senegal | Yes |
Serbia | Yes |
Seychelles | Yes |
Sierra Leone | Yes |
Singapore | Yes |
Slovakia | Yes |
Slovenia | Yes |
Solomon Islands | Yes |
Somalia | Yes |
South Africa | No |
South Korea | No |
South Sudan | Yes |
Spain | Yes |
Sri Lanka | Yes -- Pre-Registration Required |
St. Kitts and Nevis | Yes |
St. Lucia | Yes |
Saint Vincent and the Grenadines | Yes |
Sudan | Yes -- Pre-Registration Required for companies based in Sudan (Not required if company is not based in Sudan)
Suriname | Yes |
Swaziland | Yes |
Sweden | Yes |
Switzerland | Yes |
Syria | No |
Taiwan | No |
Tajikistan | Yes |
Tanzania | Yes -- Pre-Registration Required |
Thailand | Yes -- Pre-Registration Required |
Timor-Leste (East Timor) | Yes |
Togo | Yes |
Tonga | Yes |
Trinidad and Tobago | Yes |
Tunisia | Yes -- Pre-Registration Required for companies based in Tunisia (Not required if company is not based in Tunisia)
Turkey | Yes -- Pre-Registration Required |
Turkmenistan | Yes |
Turks and Caicos Islands | Yes |
Uganda | Yes |
Ukraine | Yes -- Pre-Registration Required for companies based in Ukraine (Not required if company is not based in Ukraine)
United Arab Emirates | Yes -- Pre-Registration Required |
United Kingdom | Yes |
United States | No |
Uruguay | No |
Uzbekistan | Yes |
Vanuatu | Yes |
Venezuela | No |
Vietnam | Yes -- Pre-Registration Required |
Virgin Islands (British Virgin Islands) | Yes |
Yemen | No |
Zambia | Yes -- Pre-Registration Required for companies based in Zambia (Not required if company is not based in Zambia)
Zimbabwe | Yes -- Pre-Registration Required for companies based in Zimbabwe (Not required if company is not based in Zimbabwe)
Was this article helpful?
Cancel
Thank you!