AVADA support Automation WhatsApp message and Manual WhatsApp messages.

In this guide, let's learn about how you can send manual WhatsApp messages from different pages in AVADA.

Send messages from Live Cart

Live Carts saved all customers' carts in different stages. You can send WhatsApp messages to each customer right here.

For example: if you see one customer is shopping and they put a high value item to cart. You can send them direct WhatsApp message to offer them a discount, which make them buy quickly.

Step 1: Go to Live Carts Page

Go to App > Report > Live Carts
Click WhatsApp icon of the cart you want to contact



Step 2: Select Template

Click Use template to load your Manual Message templates
Or you can directly enter the message here



If use template. you can select one of them here:



Step 3: Send Message

Click Send via WhatsApp to send a message



Then it will open WhatsApp Web, click "Continue to chat" to send your message to selected contact



Send message from Abandoned Cart list

Step 1: Go to the Abandoned Cart Report

From App > Report > Abandoned Carts
Click WhatsApp icon of the cart you want to contact



Step 2: Select Template

Click Use template to load your Manual Message templates
Or you can directly enter the message here



If use template. you can select one of them here:



Step 3: Send Message

Click Send via WhatsApp to send a message



Then it will open WhatsApp Web, click "Continue to chat" to send your message to selected contact



Send message from Audiences page

Step 1: Open Audience page

From App dashboard > Audiences
Click WhatsApp icon of the contact you want to message



Step 2: Log in to your WhatsApp account to text with your contact

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