Integrate with Facebook Audiences
Sync AVADA segments to Facebook Audiences to run your ads in the most relevant and personalized way.
From App Dashboard > Click to your account > Select Integrations
![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_10oiy3b.png)
![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_psla1x.png)
Click "Login with Facebook" to log in to your Facebook Business account. If you don't have one, you can create it here.
![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_6dxow9.png)
If you don't have an account, you can create a new one here
After connecting with your Facebook account successfully, click Please select as shown below to select the account you want to sync contact to
![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_1q6saw4.png)
From App Dashboard > Audiences > Segment
![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/5_ihtibm.png)
Click the Facebook** icon** at the segment you want to sync to Facebook Audiences
![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/6_5b1k8.png)
If you don't have a segment, you can see the guide to create it here.
- Create Audiences:
+ Enter the name of the Audience you want to create in the search box
![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/7_1oeiwu2.png)
+ Click Create audience to create new audiences
+ Note when creating new Audiences, you need to accept Term of service (TOS)
- Open this link, select Ads account and connect at: https://business.facebook.com/adsmanager/audiences
- Accept Terms for Facebook custom audience. Click Accept Terms
![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/8_1czl9ce.png)
Then click I Accept as shown below to complete
![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/9_ma37c8.png)
- Select the Audiences you want to sync contacts of the segment
![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/10_1sb5ind.png)
Step 5: Select Contact Status to sync
![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/11_stvl0f.png)
- Only sync contacts that emails are subscribed or not subscribed: Sync contacts of segments whose status is subscribed and not subscribed
- Only sync contacts that emails are subscribed: Sync contacts of segments whose status is subscribed
- Sync all contacts: Sync all contacts list of the segment
![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/12_1sg6u0t.png)
1. Connect Facebook Audiences
Step 1: Open Integration page
From App Dashboard > Click to your account > Select Integrations
![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_10oiy3b.png)
Step 2: Click on Facebook Audiences
![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_psla1x.png)
Step 3: Login with Facebook
Click "Login with Facebook" to log in to your Facebook Business account. If you don't have one, you can create it here.
![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_6dxow9.png)
If you don't have an account, you can create a new one here
Step 4: Select Facebook Ads account
After connecting with your Facebook account successfully, click Please select as shown below to select the account you want to sync contact to
![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_1q6saw4.png)
2. Sync contact to Facebook Audiences
Step 1: Open Segment in AVADA
From App Dashboard > Audiences > Segment
![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/5_ihtibm.png)
Step 2: Select segment to sync
Click the Facebook** icon** at the segment you want to sync to Facebook Audiences
![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/6_5b1k8.png)
If you don't have a segment, you can see the guide to create it here.
Step 3: Select Audiences:
- Create Audiences:
+ Enter the name of the Audience you want to create in the search box
![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/7_1oeiwu2.png)
+ Click Create audience to create new audiences
+ Note when creating new Audiences, you need to accept Term of service (TOS)
- Open this link, select Ads account and connect at: https://business.facebook.com/adsmanager/audiences
- Accept Terms for Facebook custom audience. Click Accept Terms
![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/8_1czl9ce.png)
Then click I Accept as shown below to complete
![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/9_ma37c8.png)
- Select the Audiences you want to sync contacts of the segment
![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/10_1sb5ind.png)
Step 5: Select Contact Status to sync
![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/11_stvl0f.png)
- Only sync contacts that emails are subscribed or not subscribed: Sync contacts of segments whose status is subscribed and not subscribed
- Only sync contacts that emails are subscribed: Sync contacts of segments whose status is subscribed
- Sync all contacts: Sync all contacts list of the segment
3. View synced audiences in your Facebook account
![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/12_1sg6u0t.png)
Updated on: 12/01/2022
Thank you!