Integrate with Judge.me Product Reviews

AVADA Marketing Automation now is integrated with Judge.me, which allow you to:

- Insert reviews automatically in your marketing emails (campaigns or automation)
- Send Review requests and Follow-up emails after someone submit review on your store

Let's see what you need to do to connect two apps and start using the integration.

1. Connect to Judge.me Product Reviews

Step 1: Open integration page in AVADA

From AVADA App Dashboard > Click to your account > Select "Integration"

Step 2: Select "Judge.me" integration

Choose category "Product Reviews" > Select "Judge.me"

Step 3: Get the Tokens in Judge.me app

Open Judge.me app > Settings > Integrations > Automatic Integrations

Step 4: Copy API Token keys

Click "Show" under 2 tokens to get the codes and paste to AVADA accordingly.

Step 5: Complete the integration

- Click Connect
- Enable Toggle Button

2. Show Judge.me Testimonial Blocks in Emails

Now you can show reviews get from Judge.me in your email in AVADA

Step 1: Create automation emails or newsletter campaigns

- To create Automation: App Dashboard > Automation > New workflow . See more guides here.

- To create Newsletter Campaign: App Dashboard > Campaigns > New campaign . See more guides here.

If you want to edit the existing automation or campaign, just open the email editor.

Step 2: Drop the Testimonial Block to your email

From left menu, search "Testimonial" then drag and drop either TESTIMONIAL 1, TESTIMONIAL 7 into the email

Step 3: Edit the content of 2 blocks

TESTIMONIAL 7:

- Click this icon below to select and import the review into the block.




- Select Get review from Judge.me to display the corresponding review list in Judge.me. Then Click the icon Arrow at the right of each review to insert the review into the email block. Note that it does not pull hidden reviews.



- After selected, the content of the review will be automatically inserted into the block



- Click button Edit to edit review content:






TESTIMONIAL 1:

- Click Get rating from Judge.me to load rating information of Judge.me Product Reviews



- Review Count and Average Rating do not including the hidden reviews on Judge.me

For example, this is the total review number on Judge.me



When being pulled to AVADA, the unpublished reviews will be removed, and the Average Rating will be recalculated based on that number of reviews.



- Click this icon and select review to add a review to the block





- Click the edit icon to edit the review's information

3. Create Automation workflows in AVADA integrated with Judge.me

AVADA support sending Ask for Photo review workflow and Thank you for reviews workflow.
You need to be on AVADA Pro plan and Judge.me Awesome plan to use these features.

Create a Judge.me Integration workflow

- Step 1: Select Judge.me workflow

Go to Automation > New workflow



Check EVENT TYPE = Judge.me



Select workflow preset: Check the preset available to review workflow




View a sample workflow preset > Click Next




- Step 2: Edit workflow

+ Add items by dragging and dropping into the workflow.
+ Edit condition to start workflow
+ Click on Start event:



Select the conditions > Click Save to save the workflow go to the last step





- Step 3: Complete the workflow

Click Next > Complete information > Click Launch




Go live automation

How the Judge.me automation work?

Workflow activities

With the workflow set up as shown:



- This Automation workflow will trigger when customer submit review (4 or 5 stars) with no photo attached via Judge.me widgets.
- Go to the Activities tab of automation to see the log

Review Blocks

To add the Product Review block to your email, search "product reviews" from the left menu then drop the PRODUCT REVIEWS block to your email




Edit block in the right menu:



- It will auto show the photo customers submit, if photo is not available, it will take the image of the product
- Check Hide review image to hide the image in the block

Updated on: 10/03/2022