Articles on: Your Accounts

Add your own domain & Verify domain

Hello there! Let's get started with adding a new domain to your Avada Dashboard. Don't worry, I'll guide you through the process step by step.

Step 1: Add a new domain

Firstly, we need to add a new domain. Please kindly navigate to your Avada Dashboard and find your way to the 'Settings' and then 'Emails'.



Next, please click on 'Add domain' at Step 2 Verify domains.



Here, you'll need to enter your business domain. Remember, there's no need to include 'http' or 'www' (or 'https'). After you've entered your domain, click 'Add' to proceed.

Enter Domain

Step 2: Verify domain

Well done on adding the domain! Now, let's move on to verifying it. After you've successfully added the domain, a popup will appear to guide you on how to verify it in your domain provider.

Step 2.1: Click Verify

Click Verify

You'll see a DNS record like in this screenshot. You'll need to copy this information into your domain provider's dashboard.

DNS Record

If you need more guidance on how to copy and paste these records into your DNS settings, just click on the icon shown below.

Tooltips

In this tutorial, we'll guide you on how to verify using Cloudflare. The process is similar for other DNS management systems.

Step 2.2: Copy the DNS records to Cloudflare

Here are some guides for other domain name providers:

- Add & verify GoDaddy domain
- Add & verify 1&1 domain
- Add & verify Namecheap domain

Copy DNS records to Cloundflare


Step 2.3: Click verify

Once you've copied the DNS records, click 'Verify'. If everything goes well, you'll see a result like this.

Verification Success

Congratulations! Your domain has been verified. Now you can send emails from your own domain.

If you see a message saying "Your domain cannot be verified," don't worry. It could be due to a few reasons:

Verification Failed

- Your domain provider might need more time to update the DNS record. This can take up to 24 hours, but sometimes it only takes a few minutes.
- You might have set up something incorrectly in step 2.2. Please try re-entering the information. Remember to remove the "...." sign from your pasted record.

Step 3: Add new senders

Now that your domain is verified, you can add a sender with your domain. Please click the "Add sender" button:

Add Sender

Next, enter the email address and Email name (both are required), then click "Add" to save this email as your sender.

Enter Sender Info

And there you have it! You've successfully added and verified your domain, and added a new sender. You're all set to send emails from your own domain. If you have any questions or need further assistance, don't hesitate to ask. Happy emailing!

Updated on: 11/07/2024

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