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Add your own domain & Verify domain

Introduction
Adding and verifying your own domain in Avada allows you to send emails from a professional custom domain. This guide will walk you through the steps to set up your domain, verify it, and add new senders for email communications.

Step 1: Add a new domain



Firstly, we need to add a new domain. Please kindly navigate to your Avada Dashboard and find your way to the 'Settings' and then 'Emails'.



Next, please click on 'Add domain' at Sender domain.

'Add custom domain' at Sender domain

At step 1, please enter your business domain. Remember, you don't need to include http/www (or https). Once you've entered your domain, click 'Next' to proceed.

Enter Domain

Step 2: Select Provider


Choose your domain provider from the list and click Next.

Select provider

Step 3: Go to Your Domain Provider's Website


Log in to your domain provider's website to manage DNS settings.

Log into GoDaddy

Step 4: Copy DNS Records


You’ll see a DNS record displayed.
Copy this information into your domain provider's dashboard.
For Cloudflare users, follow the same steps to add these records.
For other providers, check these guides:
- Add & verify GoDaddy domain
- Add & verify 1&1 domain
- Add & verify Namecheap domain

Copy DNS record

Step 5: Verify the Domain


After entering the DNS records, click Verify.

Click verify button

If successful, you’ll see a confirmation message.

"Verified" result

If you see a message saying "Your domain cannot be verified," don't worry. It could be due to a few reasons:

Failed result

- Your domain provider might need more time to update the DNS record. This can take up to 24 hours, but sometimes it only takes a few minutes.
- You might have set up something incorrectly in step 2.2. Please try re-entering the information. Remember to remove the "...." sign from your pasted record.

Step 6: Add New Senders


Once your domain is verified, you can add a sender.
Enter the sender's email address and email name, then click Add to save the new sender.

Add Sender address and Name

After completing the domain setup, you can Add sender right at the Sender domain card. Please click the "Add sender" button:

Add sender in Sender domain

Step 7: Send a Test Email


Enter the email address to test your new domain and click Next.

Send test by your new domain

Conclusion
By following these steps, you can easily add, verify your domain, and start sending emails from your custom domain. If you encounter any issues or need help, feel free to reach out. Happy emailing!

Updated on: 12/09/2024

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