How to configure your Outlook/Hotmail SMTP?
Step 1: Create a new or login your Outlook/Hotmail account
Go to https://outlook.live.com/owa/ to sign up a new account or sign in your new account. It’s really quick and requires no need to switch tabs
Step 2: Set up your Outlook/Hotmail account
After creating the new account (or signing in a registered one you had already), click the Setting icon > View all Outlook settings
![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_6gyxdz.png)
Go to Mail > Sync email > Choose "Yes" for the POP option and take note of the SMTP credentials
![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_1g8hczq.png)
Step 3: Go to App > Settings > Email > Enable Custom SMTP
![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_14ug8ax.png)
Step 4: Enter your Outlook/Hotmail SMTP information
Host: smtp.office365.com
Port: 587
Authentication: Login
Your Outlook/Hotmail account and password
![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_16h0lwy.png)
Step 5: Click Verify Config button, then enter sender and recipient address and click Verify now
![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_1ig4g26.png)
If you enter correct information, a success message will be shown like this:
![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_68nmxc.png)
Congrats! Now you can create your campaigns and start sending emails!
Important notes:
- Only use verified senders from SMTP server to send emails, otherwise, your email will go to spam box.
- Using SMTP will not count statistic such as Open, Bounces or Spam report.
Updated on: 23/09/2021
Thank you!