Create tags for certain contacts
Step 1: Open the contact you want to tag
- To tag certain contacts, please go to "Audiences" page.
- Search contact by full email or by name > Click to that contact
![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_1eps5xb.png)
Step 2: Add tag for your contact
Scroll down and find the section Add these tags to contacts. There are 2 ways to add tags as follows:
Method 1: Click to the plus icon
![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_15sqk9y.png)
Enter the tag name in the search box. if the tag name is not there, the app will suggest to create a tag > Click Create to create a tag
![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_l0fz81.png)
The tag after creation will be automatically attached to the contact profile and added to the list of manage tags
Method 2: Select Manage Tags
![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_1yithn.png)
Click Create tag button
![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_1913m5z.png)
Enter Tags Name > Click Confirm to complete creating tags
![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_w23upf.png)
After creating successfully, the tag is automatically updated to the tag list
![](https://storage.crisp.chat/users/helpdesk/website/b66870a37c890800/image_13eoht9.png)
Updated on: 08/12/2021
Thank you!