AVADA supports you to track customers/visitors activities on your site. Based on those tracked activities, you can send them a reminder emails for Abandoned Product View or Abandoned Page View.

In some cases, you can not make it work even you are using the lastest verion of SMTP module. In this article, we will guide you on how to enable tracking for Magento 2 store

Step 1: Connect your store with AVADA Email Marketing

The first step you need to do is to integrate AVADA Email Marketing with your store.

Please follow this instruction to process the integration

Step 2 Enable Tracking at Magento store

Go to your Magento 2 Dashboard > Stores > Configuration > Marketing Automation > Configuration

Tracking Enable = Yes and then Save Configuration



Step 3: Enable Tracking at AVADA

Please go to App > Settings > Tracking Store



Toggle the button to enable the function



Learn more about AVADA Tracking activities – which activities and how it works?

Should you need any further help, please feel free to drop a message at AVADA Livechat. Thanks for reading!

Updated on: 19 / 04 / 2022