Articles on: Contact Management

How to import contacts from ActiveCampaign to AVADA?

If you are migrating from another email marketing platform to AVADA, importing contacts is one of the important steps that should be done along the way.
In this article, we will guide you on how to bring over your contacts from ActiveCampaign to AVADA Email Marketing Automation.

Step 1: Get Account URL and API Key at ActiveCampaign

Login to your ActiveCampaign account > Setting > Developer

Copy URL and Key to process the connection

Step 2: Connect to ActiveCampaign

Login to your account at AVADA Email Marketing > Integration > ActiveCampaign

Enter the copied URL and API from step 1 and then click Connect to connect to ActiveCampaign*

Step 3: Setting and sync

Enable Tag all synced contacts with ActiveCampaign : Once this function is active, all imported contacts will be tagged with "ActiveCampaign" automatically. Thanks to this option, you can filter and segment ActiveCampaign contacts with ease.

Select Sync contacts (Re-sync contacts) > Confirm > See all contacts in Audience page

You can check import activity status via Activities tab at the top right

To help you keep track of contact synchronization activites, we retrieve the Sync History with Date (the sync date) and No. of contact (number of contacts)

Step 4: Re-sync contacts to AVADA Email Marketing

If this is the second time you import contacts from ActiveCampaign to AVADA, please use Re-sync option. Please hit Re-sync contacts button > Confirm > See all contacts and you will be redirected to Audience page once the importing process finishes

If you want to stop connection to ActiveCampaign, please hit Disconnect > Confirm

Please contact us via Livechat if you encounter any difficulty when importing contacts from ActiveCampaign to AVADA Email Marketing

Updated on: 12/01/2022

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