Exit item in automation workflow allows your contacts at certain path can opt out your flow. To add Exit item to the workflow:

1. New Automation

Step 1: App > Automation > New workflow > Select the preset > Click Next

Step 2: Drag and drop items into the workflow

Exit items can be dragged into branches of Yes/No split, Multiple split, A/B Testing

Step 3: Click Next and continue to complete the campaign

2 Edit Automation old

If you want to add Exit items to the old campaign:

Step 1: App > Automation > Select Workflow Tab

Step 2: Do the steps 2 steps as above

Step 3: Then click Save
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