Articles on: Your Accounts

Set up Onboarding

Hi forks, if you have just installed AVADA Marketing Automation, you're properly in Onboarding now. There are some steps to help you quick setup your account and basic functions.

Step 1. Select channel you want to set up



You can select to set up Email, SMS or both in one automation workflow.




Step 2. Set up Email (if you choose Email channel)



Abandoned Cart Email



Abandoned Cart Email allow to send remind email to customers who added items to cart and went to checkout page without complete their purchase.



Enable email: Click toggle button to enable




Default Sender: Default according to the email set up in your store
Sender name: Enter and edit the sender name you want to display sending mail
Logo: Upload image store logo. This logo will be used as a logo in emails
Button Background Color: Choose the background color for the button in the email
Button Text Color: Select the text color you want to display on the button in the email
Shop name: Enter and edit store name
Address: Enter and edit the address for the store
DISCOUNT CODE: Adjust the drag bar to select the desired discount. Discount code will be automatically generated when all onboarding is completed. You can go to App > Settings > Coupons to view and edit coupons or edit discounts at shopify store

Welcome Email



Welcome email allow to send emails to new subscribers on your websites

To edit welcome email click option as shown below:



Once selected, you can continue to edit the email similar to Abandoned Cart Email




After editing all the email content, press Setup SMS at the bottom of the page to move to the next setting step




Step 3. Set up SMS (If you choose SMS channel)



Similar to email, SMS in Onboarding also allow you to set up Abandoned Cart And Welcome SMS.



Click the BRAND PERSONALITY options to choose the SMS style that suits your brand
Shop name: Enter and adjust the content Shop name you want to display in SMS
Note that for stores in the US/CA, you have option to upload image/GIF (MMS)



DISCOUNT CODE: Adjust the drag bar to select the desired discount. After completing the onboarding, it will also automatically generate a coupon code
After completing, click Setup Form at the bottom of the page to continue setting up the next steps





Step 4: Form Settings



Forms or Sign-up forms allows you to collect subscribers via your email/sms channels.

RECOMMENDED TEMPLATES: click to select a template







Image: Click Remove to remove the image from the popup, Click and upload the image to add an image for the popup
Text Color: Select the text color for the popup
Background Color: Select the background color for the popup
Button Text Color: Select the text color of the button
Button Background Color: Choose the Background color for the button
Heading: Enter and edit the Heading content of the form
Body Text: Enter and edit the body content of the form
Button Content: Enter and edit the text you want to display on the button
Input placeholder: Enter and edit placeholder




After completing the settings for the form, at the bottom of the page, click Skip, the form will be created and will not be enabled, click Enable Form, the form will be created and enabled.

Step 5: Set up Checkout checklist



This step will guide you to configure some settings in your Checkout page to easily collect customers' email/sms and use them to follow up activities.



See guide for Shopify
See guide for Magento

Once done, press I've set already




Step 6: Review your setup



After completing the settings, the app will automatically create workflows and forms according to the settings. To view and edit the automation workflow, go to Automation > Open the workflow you want to edit



To view and edit the newly created form, go to Forms

Updated on: 04/08/2021

Was this article helpful?

Share your feedback

Cancel

Thank you!