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Subscription & Billing
Understand your subscription & manage billings with paid plans
How your bill in AVADA is processed?
This article describes the charging scenarios that might occur during AVADA use. This will let you understand more about the amount you have been charged. Normal AVADA recurring charges You pay recurring charges for AVADA subscription via Shopify App charges. We do not have any special charging model except the one th
How does AVADA process refund?
This article describes all refund options that might occur during AVADA: SMS, Email Marketing use. This will help you decide which option you should or shouldn't choose in specific cases. 1. Refund on Dashboard at the end of Shopify Billing's cycle: This is a newly released feature of Shopify, which allows app providers to give merchants refunds within a mouse click. Take a look at this example to know how this refund process works: !(https://storage.crisp.chat/users/helpdesk/websi
How to cancel Subscription of AVADA Email Marketing Automation?
In this article, we will guide you on how to cancel your Subscription for Email Marketing Automation. 1/ Step 1: You should access App Dashboard > Account > Subscription 2/ Step 2: Please navigate to Plan actions and click on Cancel to cancel your current plan Please note that after you cancel your current subscription, you will go back to Free plan. You can upgrade your plan anytime.
How to subscribe AVADA Pro using my Paypal account?
For Magento websites, we support 2 payment methods: Stripe and Paypal In this guide, you will know how to add your Paypal account and start your subscription: From app Dashboard, go to Subscription page: At the Subscription page, please scroll down and find "Manage your subscription" Then follow this video to contin
How to apply my discount code while upgrade to Pro/Advanced plan?
If you are on Free/Trial plan, and want to apply discount code before upgrade Step 1: Open AVADA subscription page Find the subscription page here: Step 2: Enter discount code Put the discount code in the box then click "Upgrade" button at the Plan you want to upgrade to. Then the code will be au