How to create Join Segment Automation workflow?
How does it work?
Customer Segmentation Workflow will allow you to trigger any contact who enter a specific segment and send them the follow up messages in your workflow.
For example, if you have a VIP segment for customers who order from $1000, whenever a customer meet the segment condition, he/she will enter the segment and also enter your automation workflow. You can put multiple messages (email/ SMS/ WhatsApp/ push notification) inside your workflow (just like other event type).
How to create the Join Segment Workflow?
Step 1: Create new workflow
From AVADA dashboard > Automation > Click New workflow
Step 2: Select Customer Segmentation event type
Step 3: Select preset for your workflow
You can choose an existing preset or choose Blank if you want to build a new preset
After selecting the preset, click Next to open workflow editor
Please see detailed guide for the following components:
- Edit email
- Wait time/Certain Time
- Yes/No Split
- Multiple Splits
- A/B testing
- Update contact atributes
Step 4: Select segment
Select segment you want to follow up at "Start event"
Click Save to save the selected segment
Step 5: Complete automation
Continue editing the workflow and click Next to complete the Automation
Updated on: 11/11/2021